Shipping policy

Shipping Policy

1. Overview

This shipping policy outlines the Terms and Conditions governing the shipment and delivery of all orders placed through our website. By completing a purchase, you agree to the terms set forth below.

2. Processing Times

  • All orders are processed within 2-5 business days after payment has been successfully received and cleared.
  • Processing times may vary during peak periods, promotional events, or where additional handling is required due to the nature of the vintage items.
  • Orders cannot be ammended, combined, or cancelled once processing has commenced.

3. Domestic Shipping

  • We offer both standard and express shipping options, with estimated delivery timeframes provided at checkout
  • All orders are shipped via trusted postal or courier services and includes tracking where available
  • Delivery timeframes are estimates only and are not guaranteed

4. International Shipping (By Request Only)

  • International shipping is offered strictly upon request and must be arranged prior to purchase.
  • Customers must contact us to confirm availiability, shipping costs, and estimated delivery timeframes.
  • Orders placed without prior approval for international delivery may be cancelled at our discretion
  • The customer is responsible for all applicable customs duties, taxes, import fees, and regulatory charges imposed by the destination country.

5. Shipping Charges

  • Shipping fees are calculated at checkout based on destination, package size, and selected shipping method.
  • For international requests, shipping costs will be quoted and must be agreed upon prior to dispatch.

6. Risk, Title & Delivery

  • All orders are shipped FOB (Free on Board), meaning risk of loss or damage transfers to the customer once the order has been dispatched from our facility, to the extent permitted by law.
  • Title to goods passes to the customer upon full payment and dispatch
  • We are not liable for delays, loss, or damage caused by third-party carriers.

7. Address Accuracy

  • Customers are soley responsible for ensuring that all shipping details provided are accurate and complete at the time of purchase.
  • We are not reponsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • Any costs assosicated with redelivery, return-to-sender, or address correction will be borne by the customer

8. Delivery Delays

While be make every effort to ensure timely delivery, we are not responsible for delays caused by:

  • Postal or courier service disruptions
  • Customs processing or inspections
  • Public holidays, natural events, or unforseen circumstances beyond our control

Estimated delivery times should be treated as guidelines only.

9. Lost or Delayed Shipments

  • If your order has not arried within the expected timeframe, please contact the carrier directly using your tracking information.
  • We may assist, where reasonable, in lodging an inquiry; however, we do not guarentee resolution outcomes provided by third-party carriers.

10. Packaging & Handling

  • All items are carefully packaged to ensure safe transit, with consideration given to the delicate and unique nature of vintage goods.
  • Packaging methods are determined at our discretion to provide appropriate protection

11. Contact

For all shipping-related inquiries, including international shipping requests, please contact us prior to placing your order.

Important Notices

  • Vintage items may show signs of age and wear, which adds to their character and uniqueness
  • Please review all product descriptions, measurements, and photos carefully before purchasing

 

By placing an order through our website, you acknowledge and agree to this Shipping Policy.